Is Enduria Travel a Timeshare Operation?
Enduria Travel SL is a Travel agency registered in Spain with licence I-AV-002365.2. We sell everything you would expect from a travel agent, including hotel accommodation, flights, airport transfers, cruises, excursions and car hire.
The difference is that through our trusted, credible partner network, we have access to a wide range of resort space worldwide, which is normally accessible to full timeshare members only. We do not sell timeshare, so no maintenance fees are involved. You are simply taking advantage of the high standard of worldwide resorts on offer in the timeshare sector and booking a holiday as you would in any hotel with a tour operator.
Can Enduria Travel only offer holidays in Gran Canaria?
No. Due to the excellent value for money, our best selling resort is the Atlantic Experience here in Gran Canaria, which is what we show customers invited to our offices in Playa del Inglés.
If customers decide they would like to book holidays with Enduria Travel, they are able to meet their own personal travel expert, who will take them through a wide range of holiday options worldwide.
What are Holiday Certificates?
A Holiday Certificate is simply a way to secure future vacations at current prices. Valid for 365 days from the date of issue and for one weeks accommodation, this can provide our customers with exceptional value for money.
Any future price increases will not affect our customers and by using the certificates they can access a wide variety of resorts worldwide at a time to suit them.
Can we use Worldwide Certificates for the resorts shown in Gran Canaria during our visit?
No, but you can use them at other resorts in Gran Canaria. Each customer is limited to two weeks in the resorts shown in Gran Canaria during their visit in order to offer a fair range of availability to all our customers.
When we have taken our fixed reservation weeks in Gran Canaria and used our Enduria Worldwide Certificates, can we make further reservations with Enduria Travel?
Yes of course, you should take full advantage of having your own personal Travel Expert and ask them for any of your travel needs. They can help you with flights, weekend breaks, excursions, cruises or any and all of your holiday needs. Enduria aim to be your one stop travel shop for many years to come.
What is Holiday Plus?
Holiday Plus provides our customers with discounted rates at a wide variety of hotels worldwide. It is a product we have been authorised to sell by the Connex Group, who has extensive experience in the travel and leisure industry. With Holiday Plus customers can book extra nights at associated hotels for city breaks and last minute holidays. It has become a very poplar addition for our existing customers.
What if we have booked and then cannot travel due to illness, work commitments or other issues?
If you were unable to travel due to illness then you would simply be asked to provide a doctors certificate for verification and you would not lose your holiday. We are an understanding company and realize that illness is not something that can be foreseen. Simply contact your personal Travel Expert when you are feeling better and they will rebook your holiday. For work commitments or other reasons, we deal with customers on a case by case basis.
Can we book half board, full board or all inclusive?
This depends on the resort, but if they provide these options or any other facility then the choice is yours. You would need to pay the extra charge by the resort, but your Travel Expert can find the best deal for you if you prefer a resort with catering options.
Are there any fees other than those quoted to us by Enduria Travel?
There are no hidden costs or maintenance fees to pay, but most holiday resorts do ask for a refundable deposit for any unusual breakages that are not considered to be accidental or through general use. Some resorts may charge additional fees for some of their facilities, but any resort fees will be made clear to you by your Travel Expert as they will be within the terms of the hotel or resort you choose.